Your personal information is stored securely and confidentially as paper files in a locked cabinet in my office. Personal details such as your name, address and phone number are kept separately from session notes which are only identified by a code. Relevant emails are printed and deleted.
Your personal information is used in a safe and ethical manner in line with EU General Data Protection Regulations May 2018. It is not shared with other people without your consent unless I am legally obliged to do so.
You have the right to ask for a copy of your personal information in paper format and to ask me to amend or change any incorrect information about you.
You also have the right to ask me to erase any personal information that is no longer relevant to original purposes, or if you wish to withdraw consent. In all cases and when considering such requests, these rights are obligatory unless it is information that I have a legal obligation to retain. My Insurance Company currently requires that I store relevant information for 5 years. All records and personal information held is disposed of by confidential waste.
Dara Counselling is registered with ICO (Information Commissioner’s Office) and the ‘data controller’ is Julie Mines.